Over the weekend some friends and I went to the beach and one of my friends got some sand on the driver's seat. I get we should've put a towel down or something but I didnt realize realize my friend had sand on her pants until we got out of the car. When I saw the sand I asked the driver if he wanted me to clean the seat which would have involved simply wiping it down (we had wipes in the house). The driver declined but later I see a $40 fee which involves "moderate damage to car exterior". When I contacted Uber they were less than helpful and it's really frustrating when I specifically asked the driver if I could clean up the mess. At this point just want to initiate a chargeback which I know will involve Uber banning my account. I live in a large city where I rarely use Uber's services in favour of public transit. My city also has Lyft so that's an option if I ever use Uber. Their treatment of customers is unacceptable to me so I'd rather be done with them. Has anyone has similar experiences and what was the outcome?
Submitted July 21, 2020 at 08:08PM by CanadianAF https://ift.tt/2OQOnuZ Sphere: Related Content
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