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Wednesday, January 29, 2020

I lost my authenticator and uber refuses to delete my account no matter how much documentation/e-mails I proved them.

How can I get them to delete my account? I've been emailing them and I've sent pictures of my ID and screenshots. I've asked multiple times and they keep responding with the same generated email (Below). Its like they arent reading my emails...

"Hi Mista-C,

You can delete your account here after signing in and following the on-screen prompts. It’s also possible to delete your account from the app:

  1. Go to the Settings section from your Uber app menu

  2. Tap "Privacy Settings"

  3. Tap "Delete Account" and follow the steps on the screen

If you delete your Uber account, it will immediately be deactivated. After 30 days, it will be permanently deleted. Deleting your account will also permanently remove any credit, promotions, or rewards linked to your account.

If you decide to keep your account, you can restore it within 30 days of deactivation by signing back into the app."



Submitted January 29, 2020 at 07:19PM by Mista-C https://ift.tt/37E3zUh

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