My Uber driver has my keys and refuses to give them back.

Hello! I'm absolutely at my wits end here and don't know what to do.

Last Tuesday (4th) I took an Uber and my stupid ass left my apartment keys in the backseat. I contacted the driver, Mark, and he called me back on the 5th to let me know he had found them. He told me he would come by my place and drop them off first thing in the morning (6th). I called and texted him on the 6th and heard nothing back. Since then, I've called him at least once per day (and left voicemails) and text him 4 times politely asking for my keys back, offering to pick them up myself. He has not contacted me.

I contacted Uber a couple days ago and I've heard nothing back. The only response I've gotten is from their Twitter that said: "We'll do everything we can to help. We see you've reached out via email and in-app about this issue and a member of our team will be following up as soon as possible. We appreciate your patience." Radio silence.

Today, because I was at my wits end, I reverse searched his phone number to find his last name so I could contact the police. I was able to find his Facebook page to confirm that it was him but I'm hesitant of messaging him there because I don't want him to think I'm a stalker. I left a message on the non-emergency line with my police department to see if there's anything they can do, which feels like an overreaction but truthfully I have no idea what else to do.

At this point, he's had them so long my paranoid brain is thinking he made copies and I should just contact my apartments to have them change my locks.

What else can I do?

Submitted August 11, 2020 at 08:05PM by rosaliezom https://ift.tt/2CmWE7y

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