Hello, I have had an Xbox live account since 2010 I believe. Back then, there was a family account option that my dad paid for and it gave him Xbox live and also allowed him to create child profiles for me and my brother. They eventually got rid of that program and my account was converted to a normal account. However, the Microsoft systems still recognize it was created as a family account and has the original email still associated to it which ends in @xboxlivefamily.com. I want to change this to the gmail address I use but in my Microsoft account settings it tells me that I cannot change the primary alias of my account so I am stuck with this email address.
My current issue is that the early preview of xCloud was just announced and to sign up to be a part of it, you are required to use your Microsoft account. It says they will send out emails in mid October so you will know if you are part of the early access trial.
So I guess I have 2 questions:
-
Is there actually a way to change the email address of my Microsoft account to something other than the family address I've been stuck with? My own research has led me to the conclusion that the answer is no and I'm stuck with it forever, but I'm hoping this is the wrong conclusion.
-
If I can't change the email address, is there a way to actually use the @xboxlivefamily.com account for email? I tried using it to log into outlook and it just says the username or password is incorrect. I'm not sure if I can get the email they will send out in October for xCloud if I can't use this account to get email.
If neither of those issues can be resolved, then do I have any other options? I don't really want to have to make a brand new account to get rid of this email address because I will lose my current gamertag and all my purchases, right? I'm just not sure what to do and would appreciate some help.
Thank you in advance!
Submitted September 24, 2019 at 11:23PM by Brookz180 https://ift.tt/2mY4EDL Sphere: Related Content
Posts
No comments:
Post a Comment